Delivering a Smooth and Effective Penetration Testing Engagement
Case Study – MRN – Download PDF
Background
MRN engaged iSTORM to conduct a penetration test, after previously working with us and experiencing a consistently high standard of service. The objective was to complete a thorough assessment while maintaining clear communication and delivering practical, actionable findings.
The Challenge
The client required a well-managed penetration testing engagement that provided confidence in both the testing process and the quality of the findings. They wanted a consultancy that could communicate effectively, minimise disruption and clearly explain any security risks identified
The Solution
The client described the engagement as smooth from start to finish. They highlighted the professionalism of the team and the technical expertise demonstrated throughout the assessment.
The final report clearly explained the vulnerabilities discovered, enabling the client to understand the associated risks and prioritise remediation activities quickly. The client also praised the iRiS portal, finding it straightforward to use for reviewing findings and managing remediation.
Overall, the client rated the engagement as a 9 out of 10 satisfaction rating.
THE iSTORM APPROACH
Working closely with MRN, we carefully scoped the engagement to ensure objectives, expectations and Rules of Engagement were agreed before testing commenced. Throughout the assessment, our consultants provided concise morning updates and end-of-day summaries, ensuring stakeholders remained informed at every stage.
Our penetration testers delivered the assessment professionally and efficiently, working within the agreed scope while applying their technical expertise to identify security risks and provide practical, actionable recommendations.
The final report, delivered through our iRiS portal, presented vulnerabilities in a clear and accessible format, enabling the client to understand the associated risks and prioritise remediation activities with confidence.
Results
The penetration testing engagement was completed successfully with minimal disruption and clear communication throughout. MRN rated the overall engagement 9 out of 10, recognising the team’s technical expertise, professionalism and collaborative approach.
The clear reporting delivered through iRiS enabled rapid understanding and prioritisation of vulnerabilities, while the positive experience has opened the door to future collaboration, including support with Cyber Essentials Plus.
